We ship on Mondays.
Overnight shipping only.
Live Arrival Guarantee on all shipments. We always pack with an over-count, LAG is on purchased count only. We must be notified within 1 hour of pickup at hub in the unlikely event of DOAs. Please be ready to send video proof. Currently only shipping to hubs. No residential deliveries.
We pack securely in an insulated box with appropriate temp control (hot/cold packs, phase change packs).
We reserve the right to hold in extreme temperatures (below 40 & above 90) for more favorable conditions.
We do not ship the week of a major holiday to reduce delays.
No sales to Florida, Alaska or Hawaii.
